Steps to get paid.
1. All payments are processed 90 Days after the shoot date. We use a service called STRIPE to make payments and you will receive the link to connect to our platform on Stripe via email before your payment date.
2. Stripe collects all the info for us. Please make sure you provide your tax information and ID on the platform to get verified quicker. You will also add your bank account or a debit card to receive your payment.
3. You will receive a payment notification email from Stripe when your payout is ready.
4. You will receive the amount you confirmed on your booking offer less 10% Oncata administrative fee.
Any information you provide to Stripe can only be changed on their platform. Please double check your payout bank or card info before your payout to make sure it's going to the right place. Oncata shall not be responsible for retrieving payments due to incorrect credentials provided by talent.
Payment terms and conditions
We set your due date 90 days after the shoot date. All payment due dates are subject to change based on when the client pays Oncata, Inc.
All inquiries must be directed to email@example.com - We do not have a phone line. Your request via support email will be processed within a week. DO NOT EMAIL OR MESSAGE ANY OTHER CHANNELS. YOUR MESSAGE WILL NOT BE RETURNED.
If talent fails to create an account on Stripe and submit all needed information, an account management fee will be charged each month we hold on to your payment. We cannot process your payment if the paperwork is signed and sent back to us 1 year after we sent it for signature. No exceptions.
Talent conduct terms and conditions
Please be patient while we process your payment and do not attempt to contact the producer, photographer, etc. Contact firstname.lastname@example.org if it is 7 days past your due date and you did not get paid. Do not post on social media if you are having issues getting paid, all comments unrelated to casting will be immediately removed. We will suspend your account for violation of the above terms.