Steps to get paid.
- All payments are processed 90 Days after the shoot date. You will receive a package from Oncata via DocuSign in your email about a week before your payment due date - or sooner. It will include an independent contractor agreement, a Form W9, and an ACH authorization form (direct deposit authorization to your bank). DocuSign is a 100% secure service for processing your personal information. Unfortunately, we do not process any paper Form W9s.
- The independent contractor agreement is project based – you will receive one for every project you participate in. The purpose of the agreement is for verification and documentation that you are being paid as a contractor and not an employee of Oncata, Inc.
- The Form W9 and ACH authorization form will only need to be completed once. Please inform us as soon as possible if any of your personal information changes – name, address, bank account, email, phone number. Reach out to firstname.lastname@example.org if you need to update your Form W9 or banking information. We will send you a secure link to update personal information.
- We will enter your information into our billing system. Payments will be directly deposited into your bank account. You will receive payment notification emails from Intuit/Quickbooks/Melio on behalf of Oncata, Inc. Our name will appear somewhere in the email. Payment notifications will tell you when to expect the funds to be deposited into your bank account.
If you prefer to receive a paper check in the mail, you will be charged a 2% processing fee for each paper check.
For families: We will need a separate Form W9 for every individual participating in a project. Children are paid separately from their parents/guardians. We will need a completed Form W9 for each child.
To current Oncata users: WE ARE NO LONGER USING BILL.COM TO PROCESS PAYMENTS. All outstanding invoices will be moved from bill.com and processed by our accounting department. You no longer need to create an invoice in bill.com. That account has been closed and we will not receive any inquiries sent there. Please send billing inquiries to email@example.com. We will need you to complete an ACH Authorization Form for your first payment under this new process – we do not have access to your bank information from bill.com and cannot transfer it.
Payment terms and conditions
We set your due date 90 days after the shoot date. All payment due dates are subject to change based on when the client pays Oncata, Inc.
All inquiries must be directed to firstname.lastname@example.org - We do not have a phone line. Your request via support email will be processed within a week. DO NOT EMAIL OR MESSAGE ANY OTHER CHANNELS. YOUR MESSAGE WILL NOT BE RETURNED.
For paperwork not signed and returned, an account management fee will be charged each month we hold on to your payment. We cannot process your payment if the paperwork is signed and sent back to us 1 year after we sent it for signature. No exceptions.
Talent conduct terms and conditions
Please be patient while we process your payment and do not attempt to contact the producer, photographer etc. Contact email@example.com if it is 7 days past your due date and you did not get paid. Do not post on social media if you are having issues getting paid, all comments unrelated to casting will be immediately removed. We will suspend your account for violation of the above terms.